Operation management system

Introduction

Thebusinessmanagementsystemisasystemforcontrollingandmanagingtheentireprocessoftheformation,accumulation,evaluation,management,useandinnovationofcorporateassets.Theoperationandmanagementsystemisthefoundationofassetmanagement.Withoutasoundassetsystem,assetmanagementhasnorulestofollow.

Itisthelegalmanagementsystemadoptedbythecompanyduringeconomicoperations.Thissystemisastrongguaranteeforthenormaloperationofthecompanyandcanimprovetheoperationalefficiencyofthecompany.Itemsystem.

Institutionalsystem

Institutionalsystemclassification

Theassetsystemofanenterprisegenerallyinvolvestechnologydevelopmentmanagement,marketing,businessmanagement,financialmanagement(includingaccounting),foreigneconomicandtechnicalcooperation,intelligenceinformationmanagement,qualitymanagementandotherfields.Generally,itshouldinclude:managementsystemforassetdevelopment,managementsystemforassetrights(theacquisition,maintenance,andprotectionofrightsandinterests),externallicensing,transfer,andcooperationmanagementsystemsforassets,assetfilemanagementsystems,assetinputandoutputassessmentsystems,andassetsFinancingmanagementsystem,assetevaluationmanagementsystem,assetauditmanagementsystem,assetinvestmentmanagementsystem,etc.Theprincipleofitsformulationistoconsidernotonlytheobjectivelawoftheoccurrenceanddevelopmentoftheassetsthemselvesandthecompany'sassetstock,butalsotheconnectionbetweenassetsandthespecialrequirementsofmanagement.EnterprisesshouldsetupspecialinstitutionsorpersonnelresponsibleforthecultivationanddevelopmentofassetsinaccordancewithChina’srelevantassetregulationsandstandardsforassetrecognitionandmeasurement,basedontheirownculturaltraditions,technicallevel,managementexperience,corebusinessandtechnologicalstrengthAswellaslocalresources,markets,productionconditionsandotheradvantages,cultivateanddevelopuniqueassets.Themanagementofassetsisincludedinthescopeofcorporatefinancialmanagement,andthefinancialdepartmentcooperateswithvariousspecializedagenciestomanageandevaluatetheinputandoutputeffectsofassets,andtocentralize,classify,andmanagehigh-valueassetsinthecompanythroughmarketornon-marketWaystospread,sothatitcanbeunderstood,recognizedandsupportedbyconsumers,andpayattentiontothechangesinitsvalue.Whileusingassets,itisnecessarytoestablishanassetinnovationsystem.Onlycontinuousinnovationcanenhancecompetitiveness.Enterprisesshouldpayattentiontothedevelopmentofnewproducts,focusingonthedevelopmentofnewproductsbasedonnewknowledgeandinventions,usingnewprinciples,newtechnologies,newmaterials,etc.,andmustpayattentiontothedevelopmentofdepartmentswhosemainfunctionsaretheinnovationandapplicationofkeytechnologies.Construction.Inaddition,itisnecessarytoestablishanincentivesystemforpersonnelengagedinthecultivation,development,andmanagementofassets,suchasrewardsforpersonnelwhohavedevelopednewresults.

Managementsystem

1.Qualitypolicyandmanagementobjectives;

2.Postqualityresponsibilitysystemofrelevantdepartmentsandpersonnel;

3.Qualityvetosystem;

4.Purchasingmanagementsystem(includingthereviewsystemoffirst-operatingenterprisesandfirst-operatingproductqualifications;

5.Qualityinspection(acceptance)managementsystem;

6.Warehousestorage,maintenanceandoutboundreviewsystem;

7.Salesmanagementsystem;

8.Qualitytrackingmanagementsystem;

9.Validityproductmanagementsystem;

10.Managementsystemfornon-conformingproductsandreturnedgoods;

11.Managementsystemforpurchaseandsalerecordsandvoucherinthecompany'sbusinessprocess;

12.Thecompany'sadverseeventreportingsystem;

13.Thecompany'safter-salesservicemanagementsystem;

14.Thequalityacceptanceandqualitycomplaintmanagementsystem;

15.Relevanttrainingmanagementsystemforcompanyemployees.

16.Managementsystemforpersonnelhealthrequirements

17.Designcontrolmanagementsystem

18,Documentcontrolmanagementsystem

19.Correctiveactionmanagementdocuments

20.Dataanalysismanagementdocuments

Rewardandpenaltyrules

(1)Theemployeesofthebusinessdepartmentdirectlybid,andthefinalaccountsofthecompletionoftheprojectarerecoursetotheledger.Theyworkhardandachieveremarkableresults.Thecompanymanager’sofficemeetingdecidestogiveacircularcommendationandrewards300-1000yuanformeritoriouspersonnel.

(二))Uselegalbusinesschannelstoopenupthemarketforthecompanyandwinsourcesoflivelihood.Thecompanyrewardsmeritoriouspersonnelbasedontheprojectcostandrewardsbasedontheprojectcost‰.

(3)Proposemanagementrationalizationsuggestionstotheleaders,afteradoptingObtainsignificantbenefits,rewardthesuggestedstaffwithabonusof100-500yuan.

(4)Usebudgetskillstocapturefighters,obtainreasonableextra-budgetaryincomethroughthecooperationofotherdepartments,anddrawcertainbonusesthroughtheapprovaloftheleaders.Theproportioncanbecontrolledat5%oftheincreaseinrevenue,andthemaximumcannotexceed10%.

(5)Employeeswhoearnestlydoagoodjobintheindustryandcompletethetasksassignedbytheleadershipintimewillbeawardedaone-timerewardattheendoftheyear.

(6)Duetoderelictionofduty,reputationandeconomiclosseswerecausedtothecompanyduringprojectbidding,finalaccounts,andcontractsigning,andtheresponsiblepersonwasfined100-300yuan.

(7)Inthepreparation,signing,andperformanceofthecontract,thecompanycanadheretoprinciplesandstrictlycontroltheinterestsofthecompany.Dependingonthedegree,thecompanywillgiveaone-timereward.

(8)DonotworkForthosewhofailtocompletethetasksassignedbytheleaderinatimelyandaccuratemanner,theresponsiblepersonwillbefined100yuananddemotedforuse.

Systemmodel

Managementsystemexample(A)

Generalrules

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Thisrulestipulatesthecompany'sbusinessprocessingpolicyandprocessingstandards,anditspurposeistoenablethebusinesstobecarriedoutsatisfactorily.

Businessplan

(1)Irregularbusinessaccountingisheldatanoptionaltimeeachyear.Thecontentincludes:

1.Producttypesanditems;

2.Price;

3.Selectanddecidethecompanytoaccepttheorder;

4.Deliverydateandpaymentdate;

5.Contractitems.

(2)Regardingfutureproducts,thefollowingcriteriashouldbeusedforevaluation:

1.TheproductsproducedandsoldmusthavetechnicalandcostadvantagesandnotFeaturesthatcompetitorscanbeat.

2.Competitors’newproductmanufacturingmethodsandequipmentshouldobtainpatentrights.

(3)Producttypesanditemsshouldbeevaluatedaccordingtotheconditionssuchasthequalityofthemarket,thecomplexityoftheorder,etc.accordingtothefollowing:

1.StopavarietyofcategoriesThebusinesspolicyofquantityisbasedontheprincipleofminimizingtypesandincreasingthenumberofunits.

2.Theorderismainlyaccepted,andtheorderquantityneedstobeaddedtotheestimatedproductionandsalesvolumeoftheactualstandardproduct.

3.Whenthenumberofordersacceptedislarge,inadditiontoself-producedproducts,attentionshouldbepaidtoothermerchandisesales.

(4)Thepositioningofcommoditypricesmustbedividedintoprofit-makersandfutureprofit-makers,andthetypesofproductsmustbedeterminedbyconsideringthepricethatiseasierforpeopletoaccept.

(5)Whenselectinganddecidingontheorderingcompany,thefollowingmustbethekeyguidelines:

1.Startwithfuturetrade,specialneedsorimportantindustries.

2.Promotethedevelopmentofpublicinstitutionsandlocalpublicinstitutions.

(6)Deliveryandpaymentdates,youmustabidebythefollowingpolicies:

1.Deliverymustbeconfirmedwhendue.

2.Whentheorderisreceived,thecorrectdeliverydatemustberequiredandplannedproductionmustbespecified.

(7)Whenconcludingacontract,itisnecessarytomakethecontractpaymentaslongaspossible.

Businessorganizationandbusinesssharing

(1)Businesscontentcanbedividedintointernalaffairsandexternalaffairs,andtherelevantresponsiblepersonnelshallbedeterminedaccordingly.

1.Housekeeping:

(1)Responsibleforestimating,acceptingordersandmaking,andsubmittingrelevantcopyprocessing.

(2)Recordandcalculatesalesandincomepayments.

(3)Processingincomepayments.

(4)Statisticsandproductionofbusinessdailyreports.

(5)Makeandsendthereceiptnotice.

(6)Printandsendreceipts.

(7)Deliverypackagingandsupervision.

(8)Makephonecallsandotherrelatedcontactswithcustomers.

Operation management system

(9)Collectandorganizerelevantinformationaboutproductsandmarketresearch.

(10)Makeandsenddocuments.

(11)Carryingoutadvertisingandproductionandpublishingofadvertisingmedia.

(12)Calculateentertainment,businesstrip,businessmanagementandtravelexpenses.

(13)Receptionmatters.

2.Foreignaffairs:

(1)Exploreanddecidethecompanythatplacestheorder.

(2)Investigate,exploreandmasterthesituationafterplacingtheorder.

(3)Makevaluations,acceptordersandsolicittransactionswithcustomers.

(4)Afteracceptingtheorder,itisresponsiblefortheliaison,coordinationandnotificationofinspectionanddelivery.

(5)Respondtocustomernoticesandinquiries.

(6)Dotheliaisonaboutproductenteringthefactoryandinspection.

(7)Developandintroducecustomers.

(8)Customervisit,receptionandcommunication.

(9)Investigationoftrendsamongtheindustry.

(10)Researchandinvestigationofnewproducts.

(11)Makecustomergreetings.

(12)Paymentrequestandpaymentcollectionbusiness.

(2)Theforeignaffairsworkisusuallybasedonthecustomerortheproduct,andtheprincipalanddeputyareresponsiblefortheworkrespectively.Whenthepersoninchargeisabsent,thedeputypersoninchargeorotherrelevantpersonnelcanperformtheirdutiesontheirbehalf.

(3)Regardingbusinessdevelopmentandorderacceptance,allmanagersandmanagersinchargeareresponsibleforsupportingandliaisonandguidancefororderacceptance.

Orderacceptanceandlogisticsplanning

(1)Customerinformationshouldbeappropriatelyclassifiedandrecordedatanytime.Therelevantpersonorthepersonwhoobtainedtheinformationshouldalsorecordtheobtainedinformationatanytime.

1.Categorizetheinformationintothosethatareimportanttothetransactionandthosethatarenotimportant,andenterthefollowingevaluationitems:organizationalstructure,responsiblepersonnel,telephone,site

,Assets,liabilities,credit,statusintheindustry,transactionstatus,paymentstatus,transactionsystem,businessstatus,useoccasions,deliverystatus

conditions,attitudes,etc.

2.Inadditiontotheaboverecords,newspapersandmagazinesmustbecutandpastedandsorted.

(2)Thebusinessbusinessmustbedividedintothecurrentstatusandtrendofthevariousprojectsaccordingtotheworkdepartmentandthemachine,andstrivetomaketheorderingbusinessconsistentwiththis.

(3)Investigatetheoperatingconditionsofvariousindustries,regions,andcompanies,andusethistograspfavorablecompanies,businesses,publicinstitutions,etc.,andformulateeffectiverecommendations.

Marketingpoliciesandlaunchpublicityworkonthistofacilitatethedevelopmentoftransactions.

(4)Accordingtotheestimatedandactualreceivedorderquantity,arecordsheetshallbepreparedeverymonth,andthemanufacturingdepartmentshallbekeptintouchatanytime.

1.Thecustomer'sscheduledorderquantitynextmonthandtheactualperformanceofthismonth.

2.Eachitem,thescheduledamountofeachjob,andtheactualperformanceofthemonth.

3.Thescheduledamountofdelivery,paymentandcollectionandtheactualperformanceofthemonth.

(5)Inordertomakeiteasytoestimateproductionandreceivedorders,productionandinventorymustfirstbeestimatedwithafixedquantity,whichcanbedoneatthesametimeastheorderisaccepted

Gooddelivery.

(6)Ifthecustomerexpressesenthusiasmandintendstoholdabusinessmeeting,thecompanycantakethisopportunitytogatherintelligenceanduseittomediateandopenuptransactions.

(7)Whennecessary,abusinessdevelopmentdepartmentcanbeestablishedtosupportthemediationanddevelopmentoftransactions.

TradingPrinciples

(1)Whenconductingtransactions,ifnecessary,visitthecustomer’sresponsiblepersonnelfromtimetotimeafterdeliverytofacilitatelisteningTheymay

pleaseuseletterstomakeinquiriesontheproductusagestatus.

(2)Inprinciple,thedeliverydateisdeterminedbythesalesdepartmentafterconsultationwiththeEngineeringDepartment,ortheproductionandsalesinspectionmeetingwillmakeadecisionandnotifytheotherpartyoftheorder.

(3)Thetransactionshouldtrytoenterintoalong-termorcontinuouscontractwiththeotherparty,andthepriceshallberegulatedbyotheritems.

(4)Thegoodsdeliveredshouldbecompleteandperfect.

Businesstechnology

Estimate,acceptorders,anddevelop.

(1)Theestimatedcostisbasedonthecostestimatedbythemanufacturingdepartment,andthedecisionismadebytheexecutiveboardofdirectors,andthenpresentedtothecustomerafterthedecision.Iftheproductisthesameasthepast

,oranestimatehasbeensubmitted,thedeliverydateandotheramendmentsmustalsobeapprovedbythefactorymanager.

(2)Whenmakinganestimate,youusuallyneedtopreparethefollowinginformation.

1.Unitpricelist;

2.Workinghourslist;

3.Costcalculationlist;

4.Generalmarketpricelist.

(3)Whenmakinganestimate,itisnecessarytoobtainthedesigndetailsoftheotherpartyandcheckthespecificationsbeforemakingacorrectestimate.

(4)Whenproposinganestimate,theotherpartymustbeinstructedtomakethoroughpreparationsandcontactintermsofengineeringanddeliverytoensurethatthedateiscorrect.Ifnecessary

Conveneproductionandsalesmeetingstowritedownrelevantmemosoftheproject.

GeneralPrinciples

Article1Survivebyquality,developbyvariety,establish"userfirst","qualityfirst","reputationfirst","servicefirst"One",maintainingthereputationofthefactory,attachingimportancetosocialandeconomicbenefits,producinghigh-qualityandlow-costproductsonthemarket,andmeetingsocialneedsarethesalespolicyofourfactory'sproducts.

Thesecondarticleistomasterthemarketinformation,developnewproducts,openupthemarket,improvethemarketcompetitivenessoftheproducts,communicatetherelationshipbetweentheenterpriseandthesociety,theenterpriseandtheuser,andimprovetheeconomicefficiencyoftheenterprise.Itistheproductsalesmanagementofourfactory.Thegoal.

MarketForecast

Thethirdmarketforecastistheprerequisiteforbusinessdecision-making.Thelifecyclestatusandmarketcoveragestatusofsimilarproductsshouldbefullyunderstoodandanalyzed,andthefollowingpointsshouldbemastered:

1.Understandtheannualsalesvolumeofsimilarproductsathomeandabroadandtheannualproductionvolumeofthesameindustrytoanalyzethesaturationlevel.

2.Understandthemarketshareofvariousproductsinthesameindustryinvariousregionsofthecountry,analyzeanddevelopnewproducts,andexplorenewwaystoopenupthemarket.

3.Understandtheuser'sresponsetoproductqualityandtechnicalrequirements,analyzethefeasibilityofimprovingproductquality,increasingvarieties,andmeetinguserrequirements.

4.Understandtheprogressofproductupdateandtechnicalqualityimprovementinthesameindustry,analyzenewtrendsinproductdevelopment,knowyourselfandtheenemy,masterinformation,andstriveforcorporatedevelopment,andbeinaleadingposition.

Article4Predictthesalesratiosofvariousdomesticregionsandforeignmarkets,anddeterminetheoverallplanforannualsales.

Article5Collectforeignsimilarproductupdatesandtechnicaldevelopmentinformationinthesameindustry,foreignmarketsupplyanddemandtrends,foreignusers’feedbackandtrustinproducts,anddeterminethepolicyforforeignmarketdevelopment.

Operationaldecision-making

Article6Accordingtothefactory'smid-andlong-termplanningandproductioncapacity,throughtheforecastofmarketdemand,acomprehensiveanalysisiscarriedout,andthesalesdepartmentproposesapreliminaryannualproductsalesplan,Reporttothefactoryforreviewanddecision-making.

Article7Afterdiscussionatthefactoryaffairsmeeting,approvalbythefactorydirector,andapprovalbytheworkers'congress,theannualbusinessobjectivesaredeterminedandusedasthebasisforthepreparationoftheannualproductionoutlineandthefactory'sannualpolicyobjectives.

Signingacontract

Article8TheSalesDivisionshallbalancethedistributionplanaccordingtothefactory’sproductionoutlineandtheorderingstatusofvariousdomesticregionsandforeigntrade,signproductsalescontractswithexternalparties,anddetermineaccordingtothemarketsupplyanddemandsituationThepolicyofcombining"productionbasedonsales"and"productionbasedonsales"leavesroomforabidingbythecontractandupholdingtheseriousnessofcontractlawsandregulations.

Article9Theimplementationofthepricepolicy,ifthereisaneedtochangetheprice,theapprovalproceduresshallbehandledbytheFinanceDepartment,andthefloatingpriceshallbedeterminedandapprovedbythedeputydirectorofoperation.

Article10TheSalesDepartmentpreparesannualsalesplansbasedonannualproductionplansandsalescontracts,preparesquarterlyandmonthlysalesplansbasedonmarketsupplyanddemand,andreportstothePlanningDepartmenttendaysbeforethemonthtocomprehensivelybalanceproductionandsales..

Article11Participateinvariousorderingmeetings,expandthesalesnetwork,openupnewmarkets,andconsolidateanddevelopcustomerrelationships.

Article12Establishandgraduallyimprovesalesfiles,andmanageusercontractswell.

Prepareproductdeliveryplansandorganizewithdrawaloffunds

Article13Intheimplementationofsalescontracts,productdeliveryplansmustbepreparedstrictlyinaccordancewiththecontractdeliveryperiod,andtherailwaydeliveryplanshouldbeforecasted..

Article14Theprincipleofdeliveryshouldbemastered,andtheprimaryandsecondaryrelationshipshouldbehandledwell.

Article15Forproductsales,theSalesDivisionwillissue"ProductDeliveryNotices",invoicesandcollectionslips,andtheFinanceDivisionwillcollectpaymentsorgothroughcollectionprocedureswiththebank.

Article16Responsibleforfinishedproductfunds,strivetoreduceproductinventory,theFinanceDepartmentpreparessalesrevenueplans,integratestheeffectivebalanceofproduction,sales,andfinance,andactivelyassiststheFinanceDepartmenttowithdrawfundsinatimelymanner.

Article17establishestheconceptofcustomerservice,paymentanddeliveryshouldbehandledinatimelymanner,userlettersandtelegramsinquiries,mustbeansweredwithinthreedays,ifqualityproblemsneedtobesenttodealwith,contacttherelevantdepartmentswithinfivedays,Sendsomeonetogo.

Informationfeedbacksystem

Article18TheSalesSectionorganizesacomprehensiveuservisiteveryyear,andsendsalettertoallusersacrossthecountryeveryyeartosolicitopinionsandsummarizethecollectedopinions.Organizeandreporttothefactoryleadersandrelevantdepartments,andtherelevantdepartmentswillproposecorrectivemeasuresandincludethemintheoverallqualitymanagementwork.

Article19Registertheuser'sletterregardingproductquality,technicalrequirements,etc.,andpromptlyreportbacktorelevantdepartmentsforprocessing.

Article20Responsibleforthecollectionandsortingofvariousdataonproductsales,establishinguserfiles,collectingindustryintelligence,providingsalesanalysisdata,andreportingsalesinatimely,accurateandcompletemanneraccordingtosuperiorregulationsReport.

Article21Responsiblefortheprocurementofsomematerials,buttheannualeconomicsystemmustbehandledinaccordancewiththeregulations.

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